What information do we collect?
We collect information via our website contact forms, to enable us to provide information or deliver our services to you. This data includes: name, telephone number, email address. All data is transferred and stored securely.
In order to ensure your health and wellbeing when you receive our services, we also collect information about you when you become a client. This includes medical details.
How we use information.
We use the information we collect from you in order to provide information or deliver our services to you. The correct medical information is necessary for us to carry out your treatments safely. We will never pass on your information to a third party other than our online booking system – Get Timely Ltd and will use this forum to send you appointment reminders, any events we may run etc. We may also from time to time, contact you via text or our business mobile number which is 07841 815442.
If you consent to it, we may also use your data in order to send you marketing materials from time to time.
How we secure, store and retain your data.
We securely store and protect the personal data we collect, both during transmission and once received, using encryption where appropriate. We retain personal data only for as long as necessary to provide the services you have requested and any retention periods necessary by law, provision of ongoing services or in order to maintain accurate business or financial records. We are required under UK tax law to keep your basic personal data (name, contact & medical details) for a minimum of 7 years, after which time it will be securely destroyed.
Any medical information we hold for you will only be used by Eyebrow Envy admin staff and self employed stylists – Racheal Hall, Stephanie Pierre and Lyanne Sherwin. This information will be used in connection with your appointment and will be stored in a locked filing cabinet to ensure your privacy.
Who we share information with.
We do not sell data to any 3rd party and we do not share data unless compelled by law.
How you can access, update or delete your data.
You may at any time contact us to request details of the information we have stored about you. You may also request that your data is corrected or removed from our systems.
How To Contact Us