07841 815442   /   info@eyebrowenvy.co.uk

Privacy Policy

Here at Eye/Brow Envy, we take your privacy seriously and will only use your personal information to provide the services to you that you have requested. We will provide you with information regarding other treatments and products available if you so wish. This privacy policy is intended to explain what data we collect, why and how we use it, and explains how you can contact us to access, update or remove your personal data from our records.

What information do we collect?
We collect information via our website contact forms, to enable us to provide information or deliver our services to you. This data includes: name, telephone number, email address. All data is transferred and stored securely.

In order to ensure your health and wellbeing when you receive our services, we also collect information about you when you become a client. This includes medical details.

How we use information.
We use the information we collect from you in order to provide information or deliver our services to you. The correct medical information is necessary for us to carry out your treatments safely. We will never pass on your information to a third party other than our online booking system – Get Timely Ltd and will use this forum to send you appointment reminders, any events we may run etc. We may also from time to time, contact you via text or our business mobile number which is 07841 815442.
If you consent to it, we may also use your data in order to send you marketing materials from time to time.
How we secure, store and retain your data.
We securely store and protect the personal data we collect, both during transmission and once received, using encryption where appropriate. We retain personal data only for as long as necessary to provide the services you have requested and any retention periods necessary by law, provision of ongoing services or in order to maintain accurate business or financial records. We are required under UK tax law to keep your basic personal data (name, contact & medical details) for a minimum of 7 years, after which time it will be securely destroyed.

Any medical information we hold for you will only be used by Eyebrow Envy admin staff and self employed stylists – Racheal Hall, Stephanie Pierre and Lyanne Sherwin. This information will be used in connection with your appointment and will be stored in a locked filing cabinet to ensure your privacy.

Who we share information with.
We do not sell data to any 3rd party and we do not share data unless compelled by law.
How you can access, update or delete your data.
You may at any time contact us to request details of the information we have stored about you. You may also request that your data is corrected or removed from our systems.

Our website uses cookies to track visitor behaviour, allowing us to count the number of visitors and to observe how visitors move around our website when they are using it. This allows us to provide you with a better experience, and to analyse the performance of our services. We also use cookies to allow connection to social media sites. You may disable cookies at any time using your browser settings.

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time.  This policy was last updated: 15th May 2018
How To Contact Us


07841 815442   /   info@eyebrowenvy.co.uk